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Table of Contents
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Moving forward, the integrations available on a
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line item will be scoped by the platform(s) assigned to the
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product that the line item is associated with. This document will describe potential scenarios that users may run into
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and briefly mention how to resolve them.
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Release Date
Overview
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What Integrations visible on a |
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line item will be limited to the platform(s) associated with the |
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line item’s product. |
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Who All Ui. |
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Marketing users who can view |
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line item integrations |
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Why With upcoming features like ERP and Auto-Reconciliation, it will be critical that users link the correct campaign to a line item to prevent billing errors. This should also reduce the chances of incorrectly linking the wrong DSP to a line item. |
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Example When viewing a |
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line item for the Competitive |
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product, the user will only see the option to link a |
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Trade Desk campaign when viewing the “Integrations” tab on a line item. |
Walkthrough
This section will highlight potential
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Support issues that may arise, as well as how to solve for them.
Existing Line Item was Incorrectly Linked
Solution: Message the AC for confirmation, and then Unlink line item via /wiki/spaces/SP/pages/2361524227.
Platform Missing from Integrations
Solution: Add Platform to Product
https://scribehow.com/shared/Resolve_Missing_Line_Item_Integration__UAPyE46CS3qlXCPgEz0tLAToo Many Support Tickets Funneling In
If there are too many support tickets funneling in around line item integrations being available / not being available, we may wish to disable the feature flag to regroup and figure out what core functionalities we may have missed.
Solution: Disable FF: LINE_ITEM_INTEGRATIONS_SCOPED
Not Included
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