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Troubleshooting the Magic Link

Troubleshooting the Magic Link

  1. Magic links expire after a few minutes

  2. Magic links can only be used once

If the link has expired or has already been used, you will see an error on the login page.

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Best way to respond:
"We apologize for the inconvenience you're experiencing with the Magic Link. Please remember that these links have a short expiration time and can only be used once. Generating a new Magic Link should resolve your login problem. If you continue to encounter issues, please don't hesitate to inform us!"

 

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