07.26.22 - July Product Newsletter

Email reporting for all email campaigns sent on or after 8/15/22 will no longer exist in our legacy reporting starting 8/22/22. However, we will have new and enhanced metrics for email via a shareable link that will be provided to you after your email campaign has deployed! We are working on a solution to integrate the data into our dashboard in the future.

Recently we received feedback about some inconsistent geographic reporting related to 1) clicks occurring outside the set geography and 2) an inconsistent representation on the heat map.

1. Our engineering team identified and fixed a bug that caused clicks showing up in Europe versus the actual geographic location targeted by the campaign.

2. Our engineering team is currently working on the heat map showing inconsistent locations for campaign targeting. This inconsistency is only map related and not a representation of the actual campaign targeting used by our operations team.

If you have any other questions or concerns, please reach out to our support team or connect with the chat widget in the lower righthand corner.

The support team is moving to a robust “Help Center” to enhance the experience of our partners using Ui.Marketing. On September 1st, 2022, we will adjust our Resource Center with links to easily access our new Help Center and submit IOs. This transition is in preparation for our goal of having one platform (Ui.Marketing) to manage all requests like proposals, orders, and reporting.

Please look at this article if you want to sign up early to access articles about Ui.Marketing, or start submitting support tickets through our new Help Center.

The product team wanted to share where to submit feedback if you have new ideas on how to improve our software. We are constantly monitoring this channel, and we will look through all feedback and determine if it’s something we can add to our roadmap. If you see other ideas that would impact your day to day, please vote on new features as they can shape what gets added. You can access the feedback roadmap here if you want to view what’s on the roadmap.

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