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Release Date [insert release date via the /date picker]

Overview

Type out an easy-to-understand overview of this feature.

Overview

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Who Who does this feature serve/help?

Users looking to understand changes made to a line tiem

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Why

Why did we make this feature?

Was it highly requested? If so, by whom?

Users were often questioning when a change was made and who made the change

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Example

Provide a real-life example of someone using this feature

Walkthrough

Insert a video, GIF, or Scribe of the feature walking through how this product will work and calling out anything important a user should know.

Not Included

Warning

List out anything that this advertising product cannot do or things that were not included in the release.

Helpful Links

Include any helpful links that internal users may want to read. Below are some examples. Feel free to delete ones you don’t need/use:

An external user would ask when a budget was updated and who updated that budget

Walkthrough

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The history log can be accessed on the top right of all line items. Clicking this tab will open up the history log in a modal.

  • This is available to all user types

  • View report takes users to the advertiser-level report in a new tab.

Navigation

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Once the modal is open, users can view the history of the line item:

Tip

  • The header reads “History Log - Name of line item"

  • X closes the modal

  • CSV export downloads the log into a CSV

  • Only 10 items show at a time per page

  • All column widths can be expanded

  • Users will see time stamps in their perspective time zones

  • The date column can be sorted, with the default sort being newest to oldest

General Tab Changes

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On the General tab, users can see the following change types. Please note anything displayed on this tab is available for all users.

  • Tracks when the line item was created

  • Status

  • Flagging

  • User changes to requester, assignee, and follower. Listeners are NOT tracked in the history log

  • Line item name (coming soon)

  • Updating the active billing type

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For Allocation changes, users can use the dropdown to see specifics on the allocations that were changed

  • Each row in the history log represents a row of allocations in the table.

    • For example, if two months or two rows of allocations were updated, then two rows of “an allocation was updated” would show in the history log

  • Field - which field in the allocation was updated (goal type, dates, goal)

  • The previous value will show what was there before compared to the new value

  • Coming soon! Showing the values of rows added and removed, currently, only updates show.

Integration changes

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On the Integrations tab, users can see the following change types. Please note that anything displayed on this tab is available to admin users only.

  • Tracks when a campaign integration is added to a line item

  • Tracks when a campaign integration is removed from a line item

Not Included

Warning

  • Listeners added to a line item are NOT tracked in the history log

Helpful Links

  • Feature Doc

  • How to use Documentation

    • Help Center

  • Pendo Features

  • Tableau Reporting (if applicable)

  • Goal Tracking (if applicable)